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Voicemail Greeting
kayakjanis
Newbie
‎02-16-2018 01:54 PM

How can I delete my current voicemail greeting and record a new one?

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Re: Voicemail Greeting
Ann154
Community Leader
Community Leader
‎02-16-2018 02:01 PM

Are you using visual voicemail or the basic non-visual voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voicemail Greeting
vzw_customer_support
Customer Service Rep
‎02-18-2018 02:13 PM

Kayakjanis, 

 

Ann154 asked a great question. Can you confirm the type of voicemail are you using?  Or, is it Visual Voice Mail or Basic Voicemail with dialing *86? To change the greeting, you will simple dial *86 and select the 'Greetings" option to change the recording for standard Basic Voicemail. 


To set up voicemail:

    1. Dial into the voicemail system:

        • VZW device: *86. May need to dial the 10-digit MTN if roaming.
        • Other wireless device or wireline: Call your 10-digit MTN.
      Tap # to interrupt your greeting.
    1. Follow the prompts to create a password (4 - 7 digits) and a greeting.

For current Voicemail Instructions, see Voicemail Instructions.

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