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i don't have a Personal Hotspot switch? it says i need to enable it on the device?
jboyer4252
Newbie
‎02-13-2018 04:23 PM

it says i need to enable it on the device?  how do i do that

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Re: i don't have a Personal Hotspot switch?  it says i need to enable it on the device?
Ann154
Community Leader
Community Leader
‎02-13-2018 04:57 PM

Which plan do you have? Is it enabled on the plan?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: i don't have a Personal Hotspot switch? it says i need to enable it on the device?
vzw_customer_support
Customer Service Rep
‎02-15-2018 04:33 PM

We certainly want all our customers to have what options they need on their phones, jboyer4252. We are here to help. Ann154 has asked some great questions.

 

Depending on your plan that feature may not be available. We have sent you a Private Message, so we can get more details from you to review your plan. Please only respond to that message going forward.

 

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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