Why can't I connect my new Galaxy S8 to a Network Extender?
evanol
Newbie

New phone won't connect to  the range extender

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1 Solution

Correct answers
Re: cannot connect new Galaxy S8
vzw_customer_support
Customer Service Rep

We want to be sure you are able to connect the phone to the extender, evanol and I’m happy to help you today. Let’s go over a few details and work towards a solution.

What we recommend first you navigate to settings > advanced calling and ensure that advanced calling is turned off. What occurs when you dial #48 from the phone?

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: cannot connect new Galaxy S8
vzw_customer_support
Customer Service Rep

We want to be sure you are able to connect the phone to the extender, evanol and I’m happy to help you today. Let’s go over a few details and work towards a solution.

What we recommend first you navigate to settings > advanced calling and ensure that advanced calling is turned off. What occurs when you dial #48 from the phone?

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: cannot connect new Galaxy S8
evanol
Newbie

Fixed it! Can't believe how simple it was. Thank You!

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