Why do I get a changing screen after the updates?
Deb5245l
Enthusiast - Level 2

I have a galaxy 7s and after last update when I charge my phone I get a rainbow screen that will not turn off.

i have already turned  off the develotper option for the screen to stay awake.  this new update has change the whole

look of my phone. Do not like and all and can not charge at night since it stays lit.

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Correct answers
Re: charging rainbow screen galaxy 7s
mak12
Enthusiast - Level 1

I think  you might have this setting turned on.

Settings > Display > Screen Saver > Colors

Disable this: Settings > Display > Screen Saver

View solution in original post

Re: charging rainbow screen galaxy 7s
vzw_customer_support
Customer Service Rep

Deb5245l, we want you to love your phone. Can you please send us a screenshot of your screen so we can look into options and troubleshooting?

MahrizaM _VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: charging rainbow screen galaxy 7s
mak12
Enthusiast - Level 1

I think  you might have this setting turned on.

Settings > Display > Screen Saver > Colors

Disable this: Settings > Display > Screen Saver

Re: charging rainbow screen galaxy 7s
Deb5245l
Enthusiast - Level 2

This is what my phone does on the charger and will not turn off until you wake phone up or take off charger.

Sent from my Verizon, Samsung Galaxy smartphone

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Re: charging rainbow screen galaxy 7s
Deb5245l
Enthusiast - Level 2

That was on. Would have never know because it just started doing that after I ran the update.

Thanks

Debbie

Sent from my iPad