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I have a Galaxy Samsung S4 - I installed a vodaphone sim card in Germany, but I am getting a message "SIM card is not from Verizon". Does my phone need to be unlocked? Should have called Verizon before I left, but am already in Germany. Suggestions?
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Hope you're having a nice time in Germany! We do not lock our LTE phones. We'd recommend reaching out to your current carrier for assistance with activating their SIM card.
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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Hope you're having a nice time in Germany! We do not lock our LTE phones. We'd recommend reaching out to your current carrier for assistance with activating their SIM card.
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!