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Why can't I access my homescreen?
NICLYO34
Enthusiast - Level 2
‎02-04-2017 07:47 PM

It just keeps having a pop up that says "Unfortunately Sense Home has stopped" . I'm not sure what to do?

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Re: my phone wont let me get to the main screen.
NICLYO34
Enthusiast - Level 2
‎02-08-2017 11:02 AM

I got it working again after I rebooted it. Thank you

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Re: my phone wont let me get to the main screen.
vzw_customer_support
Customer Service Rep
‎02-06-2017 09:14 PM

It is important to us that you have a working phone. Have you restarted your device? What other steps have you done so far?


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: my phone wont let me get to the main screen.
NICLYO34
Enthusiast - Level 2
‎02-08-2017 11:02 AM

I got it working again after I rebooted it. Thank you

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Re: my phone wont let me get to the main screen.
vzw_customer_support
Customer Service Rep
‎02-10-2017 11:08 AM

You are more than welcome. Thank you for being a valued customer. Do you have any other questions or concerns we may address for you today?


AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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