Why was I not automatically enrolled in the 2gb plan?

[rockonjp76]

I just saw that the $45 monthly prepaid plan includes 2gb a month as opposed to the 1gb I have now. Why doesn't verizon automatically up my data or enroll me in this plan?

[flutterfly8497]

Because not everyone wants their plan changed. YOU are the only one who can change it. The next time you renew your prepaid plan, change it if you want the larger allowance.

[vzw_customer_support · Accepted solution]

rockonjp76, the security of your account is our first priority! We would have to gain your permission and acceptance of the plan terms in order to change your plan. However, for your convenience, you may change your plan at any time online at My Verizon: 

http://vz.to/1nvKlnG

LasinaH_VZW
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