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How do I transfer items from cloud to my phone after a hard reset?
CARSMAR86
Enthusiast - Level 1
‎07-20-2016 06:06 PM

How do I retrieve/transfer items from the cloud back to my phone after a hard reset? I can access and see all my stuff from my computer, but I can't get it back to my phone.

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Re: how do I transfer items from cloud to phone after hard reset?
NJ-Magicman
Enthusiast - Level 3
‎07-24-2016 04:35 PM

Transfer Your Contacts and Media | Verizon Wireless or Restore Content - Verizon Cloud - Android Smartphone | Verizon Wireless should help.

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Re: how do I transfer items from cloud to phone after hard reset?
vzw_customer_support
Customer Service Rep
‎07-22-2016 06:15 PM

Carsmar86I’m sorry you had to master reset your phone but so glad to learn you can see everything on your computer. We can certainly help you get the information back to your phone. What phone do you currently have so I can get you the instructions? http://vz.to/1YAlEJtDeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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An Accepted Solution is available for this post. Jump to solution.
Re: how do I transfer items from cloud to phone after hard reset?
NJ-Magicman
Enthusiast - Level 3
‎07-24-2016 04:35 PM

Transfer Your Contacts and Media | Verizon Wireless or Restore Content - Verizon Cloud - Android Smartphone | Verizon Wireless should help.

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