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If I delete a video from my device will it disappear from cloud?
Gabby1830
Newbie
‎05-16-2016 09:11 AM

If I use automatic backup from my phone to my cloud, if I delete a video on my phone (and then there is an automatic backup) will it also delete the video from my cloud?

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Re: Help me understand the Cloud?
vzw_customer_support
Customer Service Rep
‎05-18-2016 09:21 AM

Hi Gabby

We would love to help with your Cloud questions.I use this all the time and I'm so happy to address any issues. No videos that are on the cloud are not effected when deleting them from the phone. Please check out our FAQ's about our Cloud service here: http://www.verizonwireless.com/support/verizon-cloud-faqs/?task=cloud


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Help me understand the Cloud?
vzw_customer_support
Customer Service Rep
‎05-18-2016 09:21 AM

Hi Gabby

We would love to help with your Cloud questions.I use this all the time and I'm so happy to address any issues. No videos that are on the cloud are not effected when deleting them from the phone. Please check out our FAQ's about our Cloud service here: http://www.verizonwireless.com/support/verizon-cloud-faqs/?task=cloud


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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