How do I restore 4g LTE?

[Samkd022016]

Always have 1x and only time I have LTE is when I completely restart my phone I get no text messages, emails or phone calls .. It just started this

[prometheuz]

What is the make an model of your phone? Let's try to optimize it

[Samkd022016]

iPhone 6

[prometheuz · Accepted solution]

Thank you, okay first try to remove the nano sim of your i6 then clean the gold contact points with a dry piece of cloth, next plug it back. Go to settings, and locate "Cellular", tap "Enable LTE" then turn it off (just to refresh it) then choose "Data Only" and go back.

This time check "Roaming" and let me know about the settings you see there if you can see them on try to turn them off.

After roaming try to scroll down to the bottom most part of 'cellular' then turn off 'wifi-assist' just to be sure.

Lastly, check the "Don Nut Disturb" settings, and make sure it is set to off.

This maybe a blind troubleshooting procedure but somehow it will help us pin-point where to go next. Let me know if you it will work

[vzw_customer_support]

Having a working phone is important to have and we want to help get your phone back to this state Samkd. 022016. Prometheuz has given some great steps to use and just check to see if you were able to try some of those steps? How long has it been doing this? Have you tried to Reset your Network Settings in your phone to see if the issue still arises? If not, no worries! Here’s how: http://vz.to/1OcS0p0

TakendraW_VZW
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