Why does do not disturb still allow text message alerts?
SlowBusa
Newbie

I have do not disturb turned on and I still get text message and app alerts from everyone.  I checked the allow exceptions tab and only "Alarms" is turned on.  So it should be blocking everything except alarms, but it does not.

How do I get this resolved.

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Re: do not disturb still allows text message alerts
vzw_customer_support
Customer Service Rep

We're always here for support. To clarify, the device you currently have is the Galaxy S6 Edge correct?
KleoL_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: do not disturb still allows text message alerts
SlowBusa
Newbie

Yes it's an s6 edge.

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Re: do not disturb still allows text message alerts
vzw_customer_support
Customer Service Rep

SlowBusa,
I love the Do Not Disturb feature on my iPhone, so having it available on other devices now is awesome. Let’s ensure that you have all the settings put up correctly. I found out some additional details on Samsung’s website. So please follow these steps: http://bit.ly/1NxAGuU Keep us posted on if this helps.

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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