How do I remove old devices from Message + ?
scandib
Enthusiast - Level 1

How can I remove Message+ from old devices I no longer use so that I can add it to new devices? I get a message saying to go to the "Manage Devices" settings, but I don't see how or where to get to that. I do not have access to the old devices, or else they no longer exist.

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Re: How do I remove old devices from Message + ?
SuzyQ
Community Leader
Community Leader

On the phone that is the primary, that the other devices sync to - open the app.  Tap the three lines on the top left of the screen, tap settings, then scroll down to Manage devices.

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Re: How do I remove old devices from Message + ?
SuzyQ
Community Leader
Community Leader

On the phone that is the primary, that the other devices sync to - open the app.  Tap the three lines on the top left of the screen, tap settings, then scroll down to Manage devices.

Re: How do I remove old devices from Message + ?
scandib
Enthusiast - Level 1

Thanks so much, Suzy! I have a Windows phone, and my text app on that phone does not look like the Message+ app--I don't know if there is even a Message+ app for Windows phones. There is for Windows computers, but that app does not offer Manage Devices, as far as I know.

However, I also have a Galaxy tablet, which does run the Message+ app, and which does have that command, so I was able to remove the old devices there.

Thanks again!

Saul

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Re: How do I remove old devices from Message + ?
SuzyQ
Community Leader
Community Leader

Awesome - glad it worked for you!!

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