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seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
john2216
Enthusiast - Level 2
‎09-22-2015 01:29 PM

i've been dropping calls all day and the signal seems lower than normal. I updated the ios yesterday. any ideas?

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Re: seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
john2216
Enthusiast - Level 2
‎02-27-2016 07:25 AM

it was a bad phone.

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Re: seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
vzw_customer_support
Customer Service Rep
‎09-22-2015 02:16 PM

We want you getting the best signal possible john2216. Updates are supposed to enhance your experience so let's take a look here for you. What zip  code are you in? Are all your apps up to date on your phone as well? Do you get any error when the calls drop?


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
willis4wendy
Enthusiast - Level 1
‎09-23-2015 02:40 PM

I also have poor connection speed , sometimes it just spins with no connect

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Re: seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
john2216
Enthusiast - Level 2
‎02-27-2016 07:24 AM

it was the phone. thanks,

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Re: seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
john2216
Enthusiast - Level 2
‎02-27-2016 07:25 AM

it was a bad phone.

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Re: seems to be poor signal quality, maybe since i updated the iOS? or is there an issue with the network?
vzw_customer_support
Customer Service Rep
‎02-29-2016 07:33 AM

John2216, I wan to make sure that eveything is working again on your phone. Are you bakc up and running with normal functions again? Please keep us posted if you have any other issues or concerns.


KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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