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I just got a new galaxy s6, dropped my 2 week old s6 in the ocean. Dead. I was trying to reload pics, texts, etc from the cloud and it stalled. Not sure how to restart it. Can anyone help? The insurance claim took forever so I have 4 days worth of texts I never received.
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Sler33-
You came to the right page for help. We definitely want to ensure you can recuperate the information you had on the previous phone. Follow the steps on this link to restart Verizon cloud http://vz.to/1DCoscd and restore your content successfully. Let us know if we can be of further assistance.
EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Sler33-
You came to the right page for help. We definitely want to ensure you can recuperate the information you had on the previous phone. Follow the steps on this link to restart Verizon cloud http://vz.to/1DCoscd and restore your content successfully. Let us know if we can be of further assistance.
EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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