Why can't I enlarge photos I have received in text messages?
kristishae
Newbie

When I click on a pic someone sends me in a text message it shows me a pic that was already in my photos. I've deleted the photo but it still comes up. So I can't click on photos that people text me. Help

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Re: text messages
vzw_customer_support
Customer Service Rep

Hi kristishae - Let's make sure you can view all of those precious memories! Are you using the native messaging app or a 3rd party download? If using the native app try Settings>Application Manager>Scroll to All>Scroll to Messages>Clear cache and/or data. I look forward to positive results!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: text messages
vzw_customer_support
Customer Service Rep

Hi kristishae - Let's make sure you can view all of those precious memories! Are you using the native messaging app or a 3rd party download? If using the native app try Settings>Application Manager>Scroll to All>Scroll to Messages>Clear cache and/or data. I look forward to positive results!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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