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Why is my phone not sending text messages?
m_holliday92
Newbie
‎02-12-2014 05:00 PM

My iphone will not send any messages. Every time i attempt to send one it says not delivered, even when i select to send as regular text and not iMessage.

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Re: why is my phone not sending text messages?
vzw_customer_support
Customer Service Rep
‎02-14-2014 05:07 PM

Hello m.holliday92, let's get you service at your fingertips! Are calls and data working on the phone currently? Please power the device off and back on to see if there is a change. Also, is it a particular phone number that the messages fail or all numbers in your contact list? Try to send the text manually instead of from the saved contact. Keep us posted!

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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An Accepted Solution is available for this post. Jump to solution.
Re: why is my phone not sending text messages?
vzw_customer_support
Customer Service Rep
‎02-14-2014 05:07 PM

Hello m.holliday92, let's get you service at your fingertips! Are calls and data working on the phone currently? Please power the device off and back on to see if there is a change. Also, is it a particular phone number that the messages fail or all numbers in your contact list? Try to send the text manually instead of from the saved contact. Keep us posted!

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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