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How do I stop receiving unsolicited calls?
JayExcell435819
Enthusiast - Level 2

For several months now I have received telephone calls with the caller ID identified as a local number The number with the same area code and first three digits as mine). As always, I wait for the caller to hang up and then I immediately call them back. When I call them back (within 20 seconds of them hanging up) I only receive the Verizon wireless "the number you have dialed is no longer in service...". Like I said, this has been happening for 6 months now, each time, it is a completely different number than before. Sometimes 3 different numbers within a 90 minute period. I was even called by a "Phantom Caller", in the middle of talking with the Verizon representative I was calling to report being harassed by another "Phantom Caller" just minutes before. (Now, you can guess why I told you that story) Even with all of that evidents, The representative only solution: "Add the number to your contact list so you can block it from being used".

Here is an excerpt from Verizon Wireless TOS (what we sign for cellular service):


6.  RESTRICTIONS ON USE.  VSP is intended for Your personal use only. You may download and use VSP only if You can form a binding contract with Us and You are not a person who is barred from downloading or using VSP by laws of the United States or any other applicable jurisdiction.  You shall not use VSP in any way that violates any applicable rules, laws or regulations or infringes any copyright, trademark or other intellectual property right or discloses a trade secret or confidential information.


And now an excerpt from the FCC:


".....it is unlawful for any person to make any call (other than a call made for emergency purposes or made with express prior consent) using any automatic telephone dialing system or any artificial or prerecorded voice message to wireless numbers. This law applies regardless of whether the number is listed on the national Do-Not-Call list."


So, before I  proceed to my next step of filing a report to the FTC at 1-877-382-4357, I thought I might give you (Verizon Wireless Representatives) a chance to refresh everyone with the standing policy of Verizon about dealing with "Reporting Telemarketers/ Harassing/ Unsolicited Callers".

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