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HUM - SCAM or Poor Employee?

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Well, I've either been swindled or swindled and I'm not sure which. The Verizon Store Associate at the revere location assured me that HUM was free & I would not be billed. He insisted I download the app, took my phone & physically downloaded it for me. I get my bill & sure enough, $10/month charge. No big deal, I'll call Verizon. They threaten a $150 charge if I terminate.

 

I don't have a fudging car & just committed to upwards of $2K spend with this company over the next 2 years. 

 

My advice, go with Tmobile. No shady games like this. 

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Who I have the same questioned this topic