Being a Verizon Customer for more than 15 years, and having 5 lines (paid in full), I am upset and frustrated with Verizon’s Wireless policy for existing customers. I was willing to upgrade to their unlimited plan, and I still didn’t qualify for any BOGO PROMO!! I wanted to upgrade the 4 lines, and I was told I had to add a new line. Verizon Wireless does not care about loyal existing customers. I am seriously thinking about going to another carrier!!