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Who I have the same questioned this topic

I can't answer / pick up incoming calls...
jimmy409
Enthusiast - Level 1

This has happened twice now, both after updates.

The phone rings, shows the incoming number, and I slide to answer and it shows the number as connected, however the caller continues to hear ringing and it will not go to voicemail. It just rings on their end. If I slide left to ignore, it *will* send them to voicemail. I can still make outgoing calls.

The first time, I saw an Evernote update around the same time so I unistalled and reinstalled and the phone functioned fine. This time that did not work.

Here are all the steps I've tried:

- Turning off, removing the SIM, re-inserting and rebooting.

- Soft restart.

- Hard restart (off / volume down)

- Cache cleanout

- Rebooting in Safe Mode

- Turning Airplane Mode off and on

- Turning HD voice off and on

None of these has worked. please help.

Who I have the same questioned this topic