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Verizon Messages app (Windows 10) not fully syncing

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I know that many have struggled with getting the Windows app to sync with their phone messages. I'm new to the app, and experiencing the same challenge. Many historical messages have sync, my many more (old and recent) have not. Windows 10 / Samsung Galaxy S7 Android...

Has there been a fix or a work-around or work-through? 

¡Gracias!

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Who I have the same questioned this topic