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Incorrect Caller ID Appearing for incoming call
iggy0069
Newbie

I frequently talk with a company that is using a non-Verizon voice service for their business.  When they call me, the CNAM appears incorrectly on my Verizon phones.  They have worked with their carrier to update the CNAM, but it still has not updated with Verizon.  How can I request Verizon to update their CNAM database to reflect the correct name?  I support this company's IT services, so I am asking on behalf of them and myself, as a Verizon customer.

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Who I have the same questioned this topic