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Having issues with dropping the calls when trying to merge multiple calls is never ideal. At this time Apple and our network team have been engaged and are working on a resolution. Your patience while we work on this issues is appreciated.
GregL_VZW
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Any updates on a fix for this issue?
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Thanks for reaching out to us. We would recommend reaching out to Apple's support web page for information on firmware updates. Here is their support web page: https://support.apple.com/.
TaylorH_VZW
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I am having the same problem. Call fails as soon as I merge them. I can make and answer a second phone call and switch between calls. But as soon as I merge them, both the calls fail. Not sure what causes this. Does anyone has this issue resolved in the past?
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When I put a SIM chip in from T-Mobile the problem goes away. When I put the Verizon SIM chip in the problem returns. How would apple be responsable for this fix?
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This was fixed after i upgraded IOS 12.4 (16G77)
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I have reset the network settings multiple times and the merge call feature still does not work, when I spoke to the Verizon Tech Coach the tweet something on their network internally and it works for a few days and then it stopped working again please help me
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The merge call feature does not work, does anybody have a workaround?
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My software is up-to-date and this happens constantly
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Does anyone have a solution to this problem?