Re: iPhone X dropping connections when attempting to merge call
vzw_customer_support
Customer Service Rep

Having issues with dropping the calls when trying to merge multiple calls is never ideal. At this time Apple and our network team have been engaged and are working on a resolution. Your patience while we work on this issues is appreciated.

GregL_VZW

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Re: iPhone X dropping connections when attempting to merge call
Ksategna
Newbie

Any updates on a fix for this issue?

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Re: iPhone X dropping connections when attempting to merge call
vzw_customer_support
Customer Service Rep

Thanks for reaching out to us. We would recommend reaching out to Apple's support web page for information on firmware updates. Here is their support web page: https://support.apple.com/.

 

 

TaylorH_VZW

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Re: iPhone X dropping connections when attempting to merge call
gamin786
Newbie

I am having the same problem.  Call fails as soon as I merge them.  I can make and answer a second phone call and switch between calls.  But as soon as I merge them, both the calls fail.  Not sure what causes this.  Does anyone has this issue resolved in the past?

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Re: iPhone X dropping connections when attempting to merge call
weggy75
Newbie

When I put a SIM chip in from T-Mobile the problem goes away.    When I put the Verizon SIM chip in the problem returns.  How would apple be responsable for this fix?

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Re: iPhone X dropping connections when attempting to merge call
weggy75
Newbie

This was fixed after i upgraded IOS 12.4 (16G77)

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Re: iPhone X dropping connections when attempting to merge call
SMAIZES
Newbie

I have reset the network settings multiple times and the merge call feature still does not work, when I spoke to the Verizon Tech Coach the tweet something on their network internally and it works for a few days and then it stopped working again please help me

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Re: iPhone X dropping connections when attempting to merge call
SMAIZES
Newbie

The merge call feature does not work, does anybody have a workaround?

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Re: iPhone X dropping connections when attempting to merge call
SMAIZES
Newbie

My software is up-to-date and this happens constantly

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Re: iPhone X dropping connections when attempting to merge call
SMAIZES
Newbie

Does anyone have a solution to this problem?

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