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CONNECTING TO COMPUTER

SUEBALL2
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My computer dosen't recognize my phone when i plug it in.  What do I do?

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Re: CONNECTING TO COMPUTER

Community Manager
Community Manager

Sueball2, we know how important it can be to have this connection as a back up. Let's work to get to the bottom of this. Has this phone previously been recognized when connecting to this computer? If so, do you recall adding any new apps, games or software to the phone? Has there been any physical or liquid damage to the phone? Is there any damage to the USB cord? Are you using an original Apple cord? There are several tricks to gaining that connection available at https://support.apple.com/en-us/HT204095. LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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