view usage
BETKIN85
Newbie

why are there so few items in view usage when I make dozens and dozens of text messages each day ,

It only shows a very few

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Re: view usage
Ann154
Community Leader
Community Leader

Could you be sending mostly iMessages instead of SMS/MMS messages? About iMessage and SMS/MMS - Apple Support

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: view usage
vzw_customer_support
Customer Service Rep

BETKIN85, keeping track of your usage is exactly what we want for every customer. No one wants a surprise when it comes to bill time. Let's ensure that we have all of the details so we may provide accurate information. Which make and model phone? Which messaging app are you using? When viewing usage you will have options for Voice, Messages or Data, are you selecting the Messages tab?

Loren_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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