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sometimes my phone does not ring or sound for texts
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Bordercollie77, it is essential that you are able to receive your notifications. Let's get to the bottom of this. What is the make and model of your device?
ElizabethC_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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Mine has had the same problem for over a year 1/2. Have master reset, sim card removal, checkd all settings. also it didnt work for 3 months unbeknownced to me I had no VM notifications & my unheard unanswered vm were saved! . 47+ calls. No alerts silent or indicators.
Now my permament VM is Apologies my iPhone 7 will not ring. Please text me, or call my land line####& pls leave a VM on my digital answering machine my apologies for the inconvenience.
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SHAMOY81, oh my that's not the experience we want you to have with your iPhone. I want to help troubleshoot this and see what's going on. I know it's a simple thing, but we want to make sure you're not in Silent Mode on your phone. There is a physical switch we want to make sure hasn't been triggered. An excellent visual guide for that switch can be found here: http://spr.ly/6588D2Hop
How did you discover you had unheard voicemail messages? When you have a voicemail, what is displaying in the Phone app on your device?
John_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!