Re: iPhone 7 1x 3g LTE switching
arimic06
Newbie

Having the exact same problem since I have had the phone.  People say they call me and it never rang, dropping calls, spotty service.  It goes to 3G to 1x to No Service constantly.  My husband has 6 plus and no problems  He will have LTE in same area that I will have No Service.

Using Waze is impossible because of constantly losing signal. 

Any word on a fix from Verizon yet?

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Re: iPhone 7 1x 3g LTE switching
Skyefall11
Enthusiast - Level 2

OMG YES!!!  having the same exact problem!

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Re: iPhone 7 1x 3g LTE switching
ERIBOW70
Enthusiast - Level 1

Same problem here. Any suggestions?

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Re: iPhone 7 1x 3g LTE switching
BXFRENZY
Enthusiast - Level 1

Hey Verizon, some sort of answer would be nice. I've done all the things that the techs have told me to do and I'm still having this issue. I am

missing calls and this is really starting to have a bad affect. 

Even while typing this message I've gone down to 1x 3 times.

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Re: iPhone 7 1x 3g LTE switching
shirazp_vzw
Verizon Employee

We certainly want you having top notch service. We are working very closely with apple to help get this taken care of for you. Have you tried any steps on your device to help get back on to LTE since this occurred?

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Re: iPhone 7 1x 3g LTE switching
JIMY79
Enthusiast - Level 1

I also switched from AT&T on iPhone 6 to Verizon on iPhone 7.  The Verizon signal on iPhone 7 is terrible.

Outside of my house and office, my phone is usually connected to 3G or 1x.  Inside buildings, such as a mall, I have "no service".  Considering I used to have LTE every where on AT&T, this is a tough thing to get used to. 

I've gone through all the resetting and turning off this and that, but nothing has changed.  I'm hoping this is an Apple s/w issue.  Otherwise I'm stuck with a bad Verizon LTE network.  I miss AT&T.

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Re: iPhone 7 1x 3g LTE switching
Piscestg
Specialist - Level 1

Luckily my 7 Plus is working perfect but here is the fix for those with problems.........Apple releases iOS 10.0.3, fixing Verizon LTE issues on iPhone 7 & 7 Plus

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Re: iPhone 7 1x 3g LTE switching
Skyefall11
Enthusiast - Level 2

Sign up to be a beta tester at https://beta.apple.com.  I downlaoded 10.0.3 and have not had this problem since.  Seems to be a software issue.

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Re: iPhone 7 1x 3g LTE switching
RyanTV
Enthusiast - Level 2

You don't need to be a beta tester to get 10.0.3. It has been released officially. Just go to settings, general, software update to install.

Average users should absolutely not sign up for beta software.

Re: iPhone 7 1x 3g LTE switching
Skyefall11
Enthusiast - Level 2

Cool!  Glad it was released! It is frustrating when there are unexpected software glitches!

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