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Why is there a Crackling/Buzzing/Hissing on my iPhone 7?

Novice

Anyone else with this problem? Both my wife and I have iPhone 7 Plus. Just to the right of the Apple logo on the back of the phone there is a crackling buzz noise. If you have an iPhone 7+ would you please start up a video on YouTube or somewhere and turn the sound off, listen to the back of the phone near the Apple logo, and tell me if you have the same results? Also, you will need to be in a relatively quiet room and have no case on the phone.

Went to the Apple store and they pretended nothing was wrong with it. I convienced them to replace my wife's anyways because hers was extra loud. The new one is quieter in this regard but still makes the noise. I have a 128gb matte black one and she has a rose gold 32gb.

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Re: iPhone 7+ Crackling/Buzzing/Hissing

Verizon Employee

Laytonoid,

I can understand the concern you have around your device. We would encourage you to take the phone back to the original point of purchase. They will be able to further assist you with your phone.

RobinD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Highlighted

Re: iPhone 7+ Crackling/Buzzing/Hissing

Verizon Employee

Laytonoid,

I can understand the concern you have around your device. We would encourage you to take the phone back to the original point of purchase. They will be able to further assist you with your phone.

RobinD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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