Voicemails
CSgardens
Newbie

I have an I phone 7.  My husband also has one.  We have been noticing over the past month or so, that we are receiving voicemails that cannot be deleted.  This is obviously an issue, as my voicemail is often full.  Any insights would be appreciated.

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Re: Voicemails
vzw_customer_support
Customer Service Rep

CSgardens, I like to have a tidy voicemail box myself, so I can understand wanting to get those old ones deleted. I'll be happy to take a look at this issue with you and make sure we can clear out those old voicemails. To gather some more details, what currently happens when you try deleting the voicemails? Have you tried dialing *86 and deleting them that way? My final question is when you turn off Wi-Fi and use your data, are you able to access the internet?

 

JohnT_VZW

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