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SIM Card Swapping

Miggggle
Miembro

My moms iPhone 6s wasn’t working so she wanted to try her sim on my iPhone 7, she has cricket and I have verizon. She was able to see her contacts and stuff on my phone and when I switched it back to my SIM card and texted my girlfriend it appeared on her phone as if my mom was texting her but I restarted my phone again and it worked but now my girlfriend tries to text my mom and the messages get sent to my phone. ¿Cómo puedo solucionarlo? 

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Re: SIM Card Swapping

deloused
Sr. Member

The things I would try to fix that would be to reset your network settings and sign out and back into your Apple ID on your phone. 

https://www.verizonwireless.com/support/knowledge-base-207110/

https://support.apple.com/en-us/HT208242

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Re: SIM Card Swapping

Community Manager
Community Manager

Hello Miggggle, thank you for contacting us. We are concerned to learn that your girlfriend is not able to text your mom after the SIM card swap, and we're here to help. Please have your girlfriend delete the conversation she has with your mom from her phone, and start a new phone. Let us know if that corrected the issue and you didn't get a message that was meant for your mom.

 

 

UbaldoJ_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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