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Receiving a forwarded call


My iPhone 7 does not take landlines call forwarding. I have done this in the past many times before.

I can forward landline to daughter's iPhone 7 no problem.

Anyway, I star 72, wait and then dial my cell phone number- my cell will not ring for me to accept the forward- and yet my landline is forwarded to somewhere. I had my brother call me, the landline rang once, then nothing, but my cell did not ring.

I do not have airplane mode on etc. 

Verizon help via Facebook had me unplug my home phone, do a network reset on iPhone, then plug home phone in. That did not help FYI.

Anyone else experiencing this problem?