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Phone heats up while in use

Miembro

my I phone 7 heats up and drains battery

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Re: Phone heats up while in use

Community Manager
Community Manager

Cneel33

 

Having a device that is malfunctioning is something that commands our attention right away. For your safety, if the phone is heating up to the point where you can't handle the device, please take it to your local Verizon Wireless store location http://vz.to/2nI44ba for assistance as soon as possible. If the device is simply getting warm to the touch and draining the battery at the same time, we can assist you with finding out what is causing this issue. When did the problem begin? Have there been any recent changes to your phone such as any software updates or any new apps?

 

 

 

CandiceH_VZW

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