I understand the importance of confirming if your phone as the Mobile Hotspot feature. Let's get this figured out. What make and model device do you have? Here's a helpful link that answers questions like "Do I need to download Mobile Hotspot to my device?" and "How do I check if I have Mobile Hotspot on my account?" https://www.verizonwireless.com/support/mobile-hotspot-faqs/#what.
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
You should also verify that your plan supports the mobile hotspot feature.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.