Can I cancel an order for a device before it ships?
M_alice
Newbie

I ordered the Google Pixel for myself, to add to my wife's acct. Add a device, line access $20, same data plan. The Google Pixel will not ship until Oct 22. I would like to cancel this pre order(not shipped/in process) and allow my daughter in college to use the add a device(she wants iPhone 6) option to add a device and line access to my wife's acct. when she comes home in Thanksgiving. Bottom line: I need to cancel my pre order for the device which has not yet shipped.

Any guidance appreciated.

Thx !

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Re: Cancel order for device before it ships
RMCCAMMAN
Contributor - Level 2

I agree with MARGIELIBRA​.  Remember that with any device that ships (and you don't want it) just refuse delivery OR accept it and return to a VZW store!

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Re: Cancel order for device before it ships
MARGIELIBRA
Contributor - Level 2

My friend the best thing to do is call 611 in the morning and cancel the order. You will get it done better that way. Not here in the forum. Have a great night.

Re: Cancel order for device before it ships
RMCCAMMAN
Contributor - Level 2

I agree with MARGIELIBRA​.  Remember that with any device that ships (and you don't want it) just refuse delivery OR accept it and return to a VZW store!