Bad luck with 7 plus iPhone
LMH698550
Enthusiast - Level 1

My wife is getting her 4th 7 Plus in less than a year. The microphone quit in 2 days with the first one. We have gotten refurb hones since with a variety of problems. Anyone else hove this kind of bad luck?

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Re: Bad luck with 7 plus iPhone
sprmankalel
Champion - Level 3

iPhones typically do not have a high fail rate.

You should take the device to an Apple Store to see what advice they can offer.

I have had 5 different versions of the iPhone over the past 8 years and have only had to replace 2 of them under warranty.

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Re: Bad luck with 7 plus iPhone
scm2705
Enthusiast - Level 1

I’ve had issues with mine . Not sure what the problem is, but it’s always something and no security or support when there is a probkem

Re: Bad luck with 7 plus iPhone
vzw_customer_support
Customer Service Rep

Having a working device is important and we do want to help, LMH698550. What seems to be going on with the current device? Please let us know and we can offer assistance.

 

AdamB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Bad luck with 7 plus iPhone
vzw_customer_support
Customer Service Rep

LMH698550 - I apologize for the issues your wife has experienced with her iPhone 7 Plus. I own the iPhone 7 Plus and I have not experienced any issues with it. I am confident that we can resolve the issues she is having with her device. How is her current iPhone 7 Plus working?   

JacobV_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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