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stuck on apple icon
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My iPhone6 is stuck on the apple icon and won't reboot. I have a new computer and had not downloaded itunes, so I did that, but there's no backup. I've tried all the tricks I know. Please help.
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Re: stuck on apple icon
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REDHEADCOUNSELOR, this is most concerning to hear as having a working phone is a must. Help is here. It was stated that all the tricks have been tried but may I ask, what exact steps have you taken?
NatashaA_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: stuck on apple icon
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Your next step is recovery mode: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support