you may be right if it won't charge or it could be the charger.
I definitely understand the significant role our devices play in day-to-day life, and it would be difficult to be happy with anything that's not working. In reviewing what needs to be done I located these steps to try.
https://www.verizonwireless.com/support/knowledge-base-202538/
Let us know your results? Do you have an Extended Warranty?
DavidH_VZW
Start a new topic or ask questions in the open forum.
