my phone has no sound
Ktuttle29
Newbie

My phone wont produce any sound unless headphones are plugged in then i can hear sounds, also a message kept appearing saying "This cable or accessory is not certified and may not work reliably with this iphone" and i have nothing plugged into it.

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Re: my phone has no sound
vzw_customer_support
Customer Service Rep

Ktuttle29, hear you loud and clear. Let's get this sound issue resolved for you. When did this issue start? Did you recently update the software on your phone? Have you powered your device off/on to soft reset it since this problem started?




LasinaH_VZW
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