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How do I stop voicemail transcription on my iPhone 6S?

SAGA_2
Miembro

how can I stop voicemail transcription on iPhone 6S?  It seems to automatically transcript my voice messages in the Voicemail page, ever since   got a new iPhone6S.  My checking around says it is not an Apple setting.

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Re: how can I stop voicemail transcription on iPhone 6S?

Community Manager
Community Manager

SAGA.2,

Seeing your voicemail transcribed can definitely be a new experience. The voicemail transcription you're referring to is a part of Apple's iOS 10 for iPhone 6s or later. This is a built in feature that is cannot be disabled. For more information regarding the voicemail transcription service, use this link https://support.apple.com/en-us/HT207181 or contact Apple directly at 800-692-7753.

ShawnteJ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how can I stop voicemail transcription on iPhone 6S?

Ann154
Expert

Are you paying for Visual Voicemail? Voicemail Comparison | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how can I stop voicemail transcription on iPhone 6S?

SAGA_2
Miembro

Not paying for this service.  I read that it comes automatically from Verizon when the iphone is setup. Seems it is a Beta feature, which I can't find a way to turn off.

thanks

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Re: how can I stop voicemail transcription on iPhone 6S?

Ann154
Expert

Then it is an Apple thing as Apple designed and controls the voicemail system for iPhones on their servers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how can I stop voicemail transcription on iPhone 6S?

Community Manager
Community Manager

SAGA.2,

Seeing your voicemail transcribed can definitely be a new experience. The voicemail transcription you're referring to is a part of Apple's iOS 10 for iPhone 6s or later. This is a built in feature that is cannot be disabled. For more information regarding the voicemail transcription service, use this link https://support.apple.com/en-us/HT207181 or contact Apple directly at 800-692-7753.

ShawnteJ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: how can I stop voicemail transcription on iPhone 6S?

KCMAC40
Miembro

Why don't you want the transcript? I believe you can turn it off in privacy settings but give it a chance and you may find you like it.

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Re: how can I stop voicemail transcription on iPhone 6S?

zaequathor
Miembro

I don't like the voicemail transcriptions; they are just irritating.

They are never accurate or clarifying in any way.

I don't need them, I don't want them and I'd like to get rid of that function in my voicemail records... but I can't find out how to do it.

Does anyone know hw to turn off this function?

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