Can I unlock my iPhone 6 Plus bought in the US?

[ronikadriu1]

Hello, i wanted to ask you about an iphone 6 plus that i have, i boughted back in U.S in Walmart and in the store the employees told me that it is Unlocked to all carriers so when i got back in Europe and i putted an Italian SIM Card it says the sim card it's not supported so i suppose that is locked by Verizon Carrier and i wanted to ask you can you unlock it. I have paid the phone in cash. This is the IMEI of the phone: [removed] and serial number: [removed] . Gracias.

Best Regards, Roni.

Personal information removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator.

[vzw_customer_support · Accepted solution]

We are always here to help ronikadriu1. I know how important it is for you to be able to activate your phone.

All our 4G devices are unlocked for international use with local carrier SIM Cards. The iPhone 6 Plus is a 4G and is not locked by VZW. If you are having issues using the local carrier SIM card you need to reach out to your local carrier or Apple for assistance.

JohnB_VZW

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