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I am having this same issue with my new iphone XR. Is there a setting somewhere that can be adjusted to show the phone number of the person calling?? Thank you!
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Just switched to Verizon and this is driving me batty. I'd rather see the number if the number isn't in my contacts.
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Just started having the same problem with a 6s that I've had for years. Also causing me major problems using my phone for work purposes. Get off your butts and fix this annoying problem, Verizon!
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Turning off HD Voice in your Verizon app (under Account: Add-Ons: HD Voice) fixed this problem for me. New Verizon user with iPhone XR.
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After having this issue drive me crazy for months (and no resolution after speaking with Verizon reps), I read this thread and removed HD Voice AND Call Filter from the MyVerizon app on my phone. Problem solved! Go to the MyVerizon app on your phone>my account>add-ons and select the app you want to remove and the line you want it removed from. Numbers are displaying again!
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I am having the same issue ever since I upgraded my iphone to a newer model. What I am hearing is that I may have been signed up for a free trial of something without my knowledge, and that is disturbing. I pay a lot of money to this company every month and I expect full disclosure of all services I am being provided, even if they are free - I never asked for this and it is realoly annoying!
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Let’s get to the bottom of this Caller ID issue. A private message has been sent to assist you further.
SeanC_VZW
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Can you assist me too. This is so annoying. Every time some one calls me that's not saved in my contacts, it only shows "Unknown Number" or "Wireless caller".
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Let's look into this, I'm here to help! When did the problem begin? I will be sending you a Private Message momentarily. AyaniB_VZW
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Has this been resolved?
I contacted support, but their solution was to just turn off Call Filtering completely. I don't want to turn off HD Voice, because I think that also turns off VoLTE.