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Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this and

Miembro

  Bought a new iphone 6 with Verizon plan 2/11/15. Tried to connect with my home wifi  3 or 4 times with I thought the correct password but now it says Forget This Network and wont let me try again. Can't its the only network available. How do I clear this and start over. Thanks, this laptop connects fine but this is my first smartphone and  I don't see why it gives a crap if I  mess up 50 times! Help!

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Re: Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this

Verizon Employee

Help is right here for you Omichael! Let's get you conneted
to your home wifi. May I ask are you able to connect to other wifi networks? If
so then please forget your home network again, turn wifi off, reboot, and
retest. If this doesn't work then you will want to reset network settings.
Settings > General > Reset > Reset Network Settings. Keep in mind that
this will delete ALL wifi passwords that you have saved.

ArnettH_VZW

Follow us on Twitter @VZWSupport

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Re: Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this

Líder Sénior

UUpdate iPhone to iOS 8.1.3

On iPhone, go to settings/general/reset/reset network settings

before reconnecting, reboot your router

now try to connect the iPhone with your wifi settings.

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Re: Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this

Sr. Member

What kind of laptop are you using?  What router are you using?  If you can tell us answers to these two questions we can help you get connected.

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Re: Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this

Verizon Employee

Help is right here for you Omichael! Let's get you conneted
to your home wifi. May I ask are you able to connect to other wifi networks? If
so then please forget your home network again, turn wifi off, reboot, and
retest. If this doesn't work then you will want to reset network settings.
Settings > General > Reset > Reset Network Settings. Keep in mind that
this will delete ALL wifi passwords that you have saved.

ArnettH_VZW

Follow us on Twitter @VZWSupport

View solution in original post

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