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not told new limited data plan required with upgrade to iPhone 5

dianal
Miembro

When I ordered an iphone 5 from the Verizon website it let me choose the same plan that I was already on. That plan included unlimited data. Now that I'm trying to activate the new phone they are saying that that plan is no longer available and I have to pick a different plan with limited data. It seems like I should have been informed of this before I bought the new phone. Anyone else have this problem and get it resolved?

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Re: not told new limited data plan required with upgrade to iPhone 5

jondal
Novice

That is correct Vzw does NOT offer unlimited data anymore they should have told you before you ordered the phone... If you return the phone you get your unlimited data back or of you pay for the 5 at full retail

NOTE I DO NOT WORK FOR Vzw

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Highlighted

Re: not told new limited data plan required with upgrade to iPhone 5

jondal
Novice

That is correct Vzw does NOT offer unlimited data anymore they should have told you before you ordered the phone... If you return the phone you get your unlimited data back or of you pay for the 5 at full retail

NOTE I DO NOT WORK FOR Vzw

View solution in original post

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