cant-fix-stupid
CINGRE57
Newbie

After I activate 'call forwarding' from my landline phone number to my iPhone 5 number, the iPhone 5 does not ring. Outside calls to the landline connect directly to voicemail on iPhone 5.

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Re: cant-fix-stupid
vzw_customer_support
Customer Service Rep

CINGRE57,


Thank you for reaching out to us. Call forwarding should be a simple procedure and hearing that you are having trouble with this process is defintiely concerning. You have reached the right place for assistance however. Do you have any other devices that you can use to try to set up call forwarding to see if it will ring to the iPhone? Have you ever used call forwarding between your landline and iPhone 5 before?


CandiceH_VZW
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