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Why won't my device turn off?

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I tried to update my IOS with wifi.  My phone is stuck will an apple logo but I can not turn it off

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Re: my phone will not turn off

Miembro

Try holding the Home and Power buttons at the same time for about 30 seconds.

If you have access to a computer, I would open iTunes on the computer and connect the phone to the computer to see if you can complete the update via iTunes.

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Highlighted

Re: my phone will not turn off

Miembro

Try holding the Home and Power buttons at the same time for about 30 seconds.

If you have access to a computer, I would open iTunes on the computer and connect the phone to the computer to see if you can complete the update via iTunes.

View solution in original post

0 Me gusta
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