An Accepted Solution is available for this post. Jump to solution.
Why won't my device connect to the internet?
Sergeant1983
Enthusiast - Level 1
‎02-05-2015 06:55 PM

Not sure why, but my internet connectivity stopped after the last update. Is it just bme, or did this happen to everyone?

Labels (2)
6 people had this problem.
0 Likes
1 Solution

Correct answers
An Accepted Solution is available for this post. Jump to solution.
Re: My connectivity stopped working.
winterbaby18
Specialist - Level 1
‎02-05-2015 07:26 PM

Have you tried resetting your network settings?

  1. From the home screen, tap Settings.
  2. Tap General.
  3. Tap Reset.
  4. Tap Reset Network Settings.
  5. Enter the 4-digit passcode.
  6. Tap Reset Network Settings.

View solution in original post

4 Replies
An Accepted Solution is available for this post. Jump to solution.
Re: My connectivity stopped working.
winterbaby18
Specialist - Level 1
‎02-05-2015 07:26 PM

Have you tried resetting your network settings?

  1. From the home screen, tap Settings.
  2. Tap General.
  3. Tap Reset.
  4. Tap Reset Network Settings.
  5. Enter the 4-digit passcode.
  6. Tap Reset Network Settings.
An Accepted Solution is available for this post. Jump to solution.
Re: My connectivity stopped working.
Sergeant1983
Enthusiast - Level 1
‎02-05-2015 07:31 PM

Work...tnx.

An Accepted Solution is available for this post. Jump to solution.
Re: My connectivity stopped working.
winterbaby18
Specialist - Level 1
‎02-05-2015 07:32 PM

Glad to hear everything is working well again!!

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: My connectivity stopped working.
katnay51
Enthusiast - Level 1
‎03-22-2019 08:26 AM

thanks! it would have helped a lot if this suggestion was included with the sim card they sent me when I brought my phone over from Sprint 

0 Likes