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Its been about a week since i've switched services to verizon and got a new iphone, I had my number rooted from my previous carrier but I still can only make calls out and not receive any calls coming in.
trevorthehare
Newbie
‎08-21-2014 08:12 AM

If you know a way to troubleshoot this problem please help.

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Re: Its been about a week since i've switched services to verizon and got a new iphone, I had my number rooted from my previous carrier but I still can only make calls out and not receive any calls coming in.
Not applicable
‎08-21-2014 08:18 AM

1-800-922-0204 or *611 from your device.

Speak to customer service or go to a Verizon wireless corporate store.

Good Luck

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Re: Its been about a week since i've switched services to verizon and got a new iphone, I had my number rooted from my previous carrier but I still can only make calls out and not receive any calls coming in.
vzw_customer_support
Customer Service Rep
‎08-23-2014 08:17 AM

Welcome to the Verizon family trevorthehare! We apologize for the trouble but we'll make sure that you can fully enjoy the service ASAP. Is your previous device powered off? Which iPhone do you have?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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