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Well I was using my iphone 5, When...: Apple Support Communities
The phone is under warranty. Bring it to a local Apple Store and they will replace with new. Per link above.
Do not use Verizon to exchange it. They replace with second hand refurbished devices.
Good Luck
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Well I was using my iphone 5, When...: Apple Support Communities
The phone is under warranty. Bring it to a local Apple Store and they will replace with new. Per link above.
Do not use Verizon to exchange it. They replace with second hand refurbished devices.
Good Luck
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I believe Apple uses refurbs for warranty replacements as well. I recently had my iPhone replaced under warranty at an Apple Store for an unrelated issue, but I had to sign something saying I was okay with possibly getting a refurb as a replacement.
Still would recommend going through Apple instead of Verizon.