maddielee253 We always want our customers' issues to be resolved in a professional manner. We're sorry to read about the 3 hours you've spent trying to get a solution. Let's turn this around as soon as possible. Tell us the issue you're having and how we can help.
SheritaH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!