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I need help with my phone and have been calling 3 hours and was hung up on when someone finally answered because they didn't know how to help.
maddielee253
Newbie
‎10-10-2016 10:09 AM

I need help with my phone and have been calling 3 hours and was hung up on when someone finally answered because they didn't know how to help.

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Re: I need help with my phone and have been calling 3 hours and was hung up on when someone finally answered because they didn't know how to help.
SuzyQ
Community Leader
Community Leader
‎10-10-2016 01:00 PM

What's the problem with your iPhone 5?   Perhaps someone here can help?

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Re: I need help with my phone and have been calling 3 hours and was hung up on when someone finally answered because they didn't know how to help.
vzw_customer_support
Customer Service Rep
‎10-12-2016 10:15 AM

maddielee253 We always want our customers' issues to be resolved in a professional manner. We're sorry to read about the 3 hours you've spent trying to get a solution. Let's turn this around as soon as possible. Tell us the issue you're having and how we can help.  





SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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