Hi, I have an iphone 5s. I have chatted and reached out to verizon about 8 times because weirdly my phone will have signal, show its connected to LTE. but data won't work. If i turn LTE off- the phone works fine. I've reset the phone, got a replacement sim card and am having the same issue.
today, data is working but its so slow... It's slower than 3G. I actually tested this by loading a youtube video LOL. The weird part is my coworker has a samsung galaxy s4... and is not having the same issue. IS this a known issue with iPhones?
I have a replacement phone on the way; but what could cause this? I have had this phone for just under 2 months and havent had any accidents or dropped it.
I came up on your post, I too am experiencing the same thing. I got the new iPhone 5s on SAT and today I started having no connection issues but the phone would say I have 3 to 4 bars of signal. I ran speed test one minute I would have 67 ping and 12MB download then it would drop to .02MB and 100 ping in the same spot in the room. I can restart the device and it will run well for about 2 min then it craps out. I have the unlimited data package and my droid phone never had this problem Im thinking of taking this thing back.
I am having the same issue , phone replacement didn't help , I was getting LTE in this location previously
Go into an Apple Store and let them troubleshoot the problems.
It is better than trying to get Verizon to fix your devices.